Our warranty items are composed according to the electronic criterions and platform rules on Amazon, Ebay, this website and other business platforms.
No returns or exchanges for non-quality-related issues.
We provide lifetime technical support for all our products.
For quality-related issues, customers must provide valid evidence, such as the order number, photos, or videos. After verification, return or exchange options may be discussed based on the specific situation.
About the shipping cost: International shipping costs must be covered by the customer. This includes purchases shipped overseas from the USA via Amazon or eBay.
Technology support is always here at your service. ( You request will be responded within two business day except the holiday vocation).
For purchases from other authorized retailers:
Other retailers’ after-sales support policies will vary. Please contact the retailer directly for specific guidance on their warranty process.
Note: please choose the safe platform or the authorized retailer to get excellent iPazzPort products and after service.
FAQs:
1. When does the warranty begin?
It begins the day you place your order.
2 . How do I claim the warranty?
Before submitting a warranty claim, please refer to the specific FAQs for your product and attempt all troubleshooting suggestions.
If you believe the item is defective, please submit a Return or Exchange request on the “support page” or contact us at support@ipazzport.com
3.What is a valid proof of purchase?
- An Amazon order number or eBay username for a purchase or order recorder on this site.
- A dated sales receipt from an authorized ipazzport Reseller that shows a description of the product along with its price.
4.What if I don’t have any proof of purchase?
- If you made your purchase on this site, we may be able to locate your order using your email address, name or shipping address.
- If you made your purchase through an authorized Reseller, you may contact the Reseller to see if they can provide a copy of your receipt.
- If the product was a gift, you may ask the giver to provide you with a copy of the receipt or claim the warranty on your behalf
5.Will the warranty be renewed if my product is replaced?
The warranty continues from the date of your original purchase. It won’t be renewed after a replacement has been provided.
6.What platforms do the warranty items apply to?
These warranty items apply to all the branch shops we mentioned at “where to buy” under “about menu”. For more information, please contact us at support@ipazzport.com
7 .What is the exception of the warranty items?
This warranty items don’t apply to a giveaway after all.